Privacy Policy

Effective date: October 19, 2026

Unitech Lubricants America Inc. (“ULA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us through it.

Our website is an informational and contact site for industrial lubrication and metalworking fluid support in North America. We do not sell products online, process credit cards or other online payments, create customer accounts, or operate a customer portal on this website.

1. Who We Are

This website is operated by:

Unitech Lubricants America Inc.
7201 Wellington Rd 86
Wallenstein, ON N0B 2S0
Canada

Email: office at unitech-lubricants dot com
Telephone: +1 519 208 2900

2. Information We Collect

Depending on how you use the website, we may collect:

• Contact information you choose to provide, such as your name, company name, email address, phone number, and message details submitted through our contact forms.
• Technical and usage information, such as IP address, browser type, device type, pages viewed, and approximate location derived from standard web logs and analytics.
• Cookie and similar technology data used for site operation, analytics, language preference, and spam protection (described below).
• Communication records related to emails or other follow-up that begin from a website contact request.

We do not intentionally collect payment card data, online purchase history, or customer-account credentials through this website, because those features are not offered here.

3. How Information Is Used

We use the information we collect to:

• Respond to inquiries and provide technical or commercial support
• Route requests to the appropriate Unitech team or regional contact
• Operate, secure, and improve the website
• Understand how visitors use the site (for example, through Google Analytics)
• Remember language preferences
• Help prevent spam and automated abuse
• Meet legal, regulatory, or record-keeping obligations where applicable

We do not sell your personal information.

4. Contact Forms

When you submit a contact form on our website, the information you enter is sent to Unitech Lubricants America so we can respond to your request. That may include your name, company, email address, telephone number, and the details of your inquiry (for example, material, process, or performance objectives).

Form submissions may be delivered by email and/or stored in our website tools so our team can follow up. Please avoid sending sensitive personal information that is not needed for your request.

5. Cookies

Cookies are small files stored on your device. Our website may use cookies and similar technologies to:

• Keep the site working properly
• Remember choices such as language preference
• Measure site usage and performance
• Support spam protection
• Record cookie consent choices where a consent banner is shown

You can control cookies through your browser settings. Blocking some cookies may affect site features (for example, language selection or form protection).

6. Google Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics may collect information such as pages visited, time spent on pages, referring sites, approximate geographic location, and device or browser details.

Google processes this information on our behalf according to its own terms and privacy practices. We use analytics insights to improve content, usability, and site performance—not to sell personal information.

For more information about Google’s practices, visit Google’s privacy documentation for Google Analytics.

7. TranslatePress and Language Preferences

Our website uses TranslatePress to offer multilingual content and a language selector. When you choose a language, the site may store a preference (for example, in a cookie or similar technology) so your selection can be remembered on later visits.

Language preference data is used only to present the website in your selected language and to support that feature.

8. Cloudflare Turnstile Spam Protection

We use Cloudflare Turnstile to help protect contact forms and other interactive parts of the site from spam and automated abuse. Turnstile may process technical information about your browser or device to determine whether a visitor is likely human.

This processing is for security and spam prevention. Cloudflare handles related data according to its own privacy terms as a service provider supporting our website.

9. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including:

• Responding to and documenting business inquiries
• Maintaining useful communication history with customers and prospects
• Operating and securing the website
• Meeting legal or accounting requirements where they apply

When information is no longer needed, we take reasonable steps to delete it or de-identify it, subject to backup and legal constraints.

10. Third-Party Services

We use trusted third-party services to help run the website. Depending on features in use, these may include:

• Website hosting and related infrastructure
• Google Analytics
• TranslatePress (language features)
• Cloudflare Turnstile (spam protection)
• Email delivery and form-handling tools used to receive website inquiries
• Cookie consent tooling, where enabled

These providers process information only as needed to provide their services to us. They may process or store data on servers outside Canada. Where that occurs, we take reasonable steps appropriate to the service relationship and applicable Canadian privacy expectations.

11. User Rights

Depending on applicable Canadian privacy law (including provincial laws that may apply to your situation), you may have the right to:

• Ask whether we hold personal information about you
• Request access to personal information we hold about you
• Request a correction to inaccurate or incomplete information
• Ask questions about how your information is used
• Withdraw consent where processing is based on consent, subject to legal or contractual limits

To make a request, contact us using the details in the Contact Information section below. We may need to verify your identity before responding. If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

12. Contact Information

For privacy questions, access requests, or concerns, contact:

Unitech Lubricants America Inc.
Attention: Privacy
7201 Wellington Rd 86
Wallenstein, ON N0B 2S0
Canada

Email: office at unitech-lubricants dot com
Telephone: +1 519 208 2900

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

Continued use of the website after an update means you should read the revised policy so you understand how we handle information at that time.